Great Wolf Studios, Inc. understands the importance of keeping all your private information just that, PRIVATE. Under NO circumstances will we release any information to a third party. We appreciate your business and we look forward to a long-term successful relationship.

Great Wolf Studios, Inc. uses reasonable efforts to include accurate and updated information on this Website; Great Wolf Studios, Inc. assumes no warranties or representations as to its accuracy. We assume no responsibility for any typographical or other errors omissions in the content on this site. In the event that a product is listed incorrectly due to typographical or other errors, Great Wolf Studios, Inc. shall have the right to refuse or cancel any orders placed for the product listed incorrectly.

Great Wolf Studios, Inc. takes great pride in our efficient customer service. It is our main concern to make sure our clients are completely satisfied with our products and services. Many of our catalog items are in stock and ready to ship. Due to the demand for our stock items there may be times that a specific item will not be readily available. In the event that this should occur we will make a great effort to satisfy your needs. Expect Delivery within 2 to 4 weeks however most products ship within 2 working days.

Return / Refund Policy: ALL SALES ARE FINAL. Refunds are only issued on items that are backordered.
Shipping Policy: Items usually shipped within 2-3 business days, or by instant download. Ships through either UPS or USPS.

Any refund requests, complaints, suggestions, or any other customer service issues should be addressed by email at greatwolfstudios@yahoo.com